Moving Questions – FAQ
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Q1: How does moving with Song work?
A1: Moving with Song is easy. We drop off a portable song storage unit at your home. After you’ve filled it with your belongings, one of our drivers picks it up and transports it to your new doorstep.
Q2: How do I know my belongings won’t shift in transit?
A2: Our portable storage units are custom designed with customized tie-down rings that guarantee all of your belongings stay safely where you packed them.
Q3: When will you pick up my stuff?
A3: We’ll pick up your belongings at your convenience. Just schedule the time and a driver will be there with bells on.
Q4: How far will you move my stuff?
A4: As long as you’re starting in the San Francisco area, we’ll move it anywhere in the continental US.
Q5: What can I move in my Song?
A5: Unfortunately, there are a few items that can’t be transported in one of our portable units (like live animals). Take a look at our do’s and don’ts page to see specific details.
Q6: How do you transport my stuff?
A6: We transport your belongings using really cool pink trucks. At your convenience, a Song driver will come to your house, load the portable storage unit and carry it away.
Q7: Will Song pack my stuff for me?
A7: Unfortunately, no, but who’s going to pack your belongings with more care than you?
Q8: Do you do international moves?
A8: No. We’re working out the bugs on a floating truck patent – but we’re not quite there yet.
Q9: Can I rent one of your sweet, pink trucks?
A9: Sad to say, but no. We reserve our trademark pink trucks exclusively for the transportation of Song portable storage and moving units.
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